Privacy Policy for Lifestyle Estates

Effective Date: 12 October 2025

Our Commitment to Your Privacy

Your privacy is important to Lifestyle Estates (“we,” “us,” or “our”). This policy explains how we collect, use, and protect your personal information when you visit our website, www.lifestyleestates.co.ke (the “Site”), and express interest in our properties. By using our Site, you agree to the practices described in this policy.

1. What Information We Collect

We collect personal information in two ways:

a) Information You Give Us You may provide us with information directly when you fill out a form, request a viewing, or contact us. This includes:

• Contact Details: Your name, email address, and telephone number.
• Property Interests: Details about properties you’re interested in, your budget, and any specific inquiries.
• Transactional Information: If you decide to purchase a property, we collect information needed for the sale agreement, such as your national ID number (for KYC compliance) and payment details for conveyancing.

b) Information We Collect Automatically When you browse our Site, we automatically log certain technical information, including:

• Device Data: Your IP address, browser type, and operating system.
• Usage Data: Which pages you visit, how long you spend on them, and how you navigate our Site. We collect this using technologies like cookies.

2. How We Use Your Information

We use your information for clear and legitimate purposes:

• To Provide Our Services: To respond to your inquiries, schedule site visits, and manage the property sale process from initial interest to final handover.
• To Improve Our Site: To understand how visitors use our Site so we can enhance the user experience and our marketing efforts.
• To Send Marketing Updates: With your explicit consent, we may send you emails about our new developments and offers. You can unsubscribe at any time.
• To Meet Legal Obligations: To comply with Kenyan laws and regulations, including Know Your Customer (KYC) and anti-money laundering requirements.

3. Who We Share Your Information With

We do not sell your personal information to third parties. We only share it in the following limited circumstances:

• Trusted Service Providers: We work with partners who provide essential services on our behalf, such as legal and conveyancing firms or IT system administrators. They are contractually bound to keep your information secure.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a public authority (like a court).
• Business Transfers: In the event of a merger or sale of our company, your information may be transferred to the new entity.

4. Data Storage and Transfers

All your personal information is processed and stored on secure servers within the Republic of Kenya. We do not transfer your data outside of Kenya.

5. Your Rights and Choices

Under the Kenyan Data Protection Act, 2019, you have rights over your personal information:

• The Right to Access: You can request a copy of the personal information we hold about you.
• The Right to Correct: You can ask us to rectify any inaccurate or incomplete information.
• The Right to Erasure: You can request that we delete your personal information, though we may need to retain some data to comply with legal obligations.
• The Right to Object: You can object to us processing your data based on our legitimate interests.
• The Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

6. Data Security and Retention

We have implemented strong security measures to protect your information from unauthorized access or disclosure. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal or reporting requirements.

7. Our Use of Cookies

Our Site uses cookies to improve your browsing experience.

• Essential Cookies: These are necessary for the Site to function properly.
• Performance Cookies: These help us analyze how visitors use our Site.
• Functionality Cookies: These remember your preferences to personalize your experience.

You can set your browser to refuse cookies, but please note that some parts of the Site may not function correctly if you do.